Personalised Training
No static script. The AI evaluates the response and move forward accordingly.
Sales Training AI Agent
ProPharma Distribution is a healthcare supply and distribution partner dedicated to helping providers access essential medications, equipment, and supplies to hospitals, surgical centers, clinics, and dental practices across the U.S.
DATE
22 June, 2025
Service
Custom Voice AI Agent + Dashboard
Project Type
One Time Setup
Duration
28-35 Days
Platforms
Bland AI + PHP
The Pain Point
Retail Pharma is a sales heavy business. They keep on hiring, interviewing, and training new sales-representatives.
Biggest challenge?
- Conducting sales interview at scale
- Training reps with best practices in sales
- Training reps on company's buyer personas
- Tracking and evaluating the trainings
The Solution
I tailored and leveraged their training manuals and persona documents to train an AI agent with multiple modes. That calls, logs, and scores the calls from a dedicated web application built on PHP.
- 1. Objection Handling: It Educates, hands out live-tasks, evaluates, and scores the candidates.
- 2. Buyer Persona: It Educates, hands out live-tasks, evaluates, and scores the candidates.
- 3. Demo Sales Calls: Runs them through simulated live sales calls with target personas for practice.
- 4. Interview: Evaluates sales rep through simulated prospectig and closing calls, with feedback.
True Impact
1
2
Scalable by Design
The same system handles ten or ten thousand conversations. No extra tools. No added team.
3
No Missed Sessions
Everything is logged, scored, and tracked well.